Technical Coordinator, Senior Business Process Consultant #125375

University of Maryland Division of Information Technology College Park, MD Full-time Information Services / Technology (IT)

Posted on November 20, 2019

Position Title: Technical Coordinator, Senior Business Process Consultant

Position #: 125375

The Senior Analyst acts as the analysis lead for campus-wide enterprise projects which impact multiple essential campus-wide processes. They work directly with campus leadership to provide analysis and recommendations on critical project decisions. The ideal candidate will have experience with organizational change, the ability to work in a complex environment and experience presenting to senior-level administrators. Activities will include business requirements, facilitation, data analysis, and the development of recommendations briefs. In addition, the senior analyst will support and advise project leadership when needed.

Minimum Qualifications:

Education: Bachelor’s degree from an accredited college or university.

Experience: At least 5 years of demonstrated analysis experience in industry or academic settings, including experience working with and presenting to senior administrators.

Knowledge, Skills, and Abilities:

Superior analytical skills, logic and problem-solving skills.
Experience leading organizational change and/or business process improvement efforts.
Experience documenting, analyzing, and innovating mission-critical processes.
Demonstrated success dealing with ambiguity and ability to learn on the fly to understand and solve new problems.
Understanding of communications principles and techniques, including skills in presenting ideas in speech and in written form to inform and persuade audiences at all levels.
Excellent interpersonal skills, including the ability to interact at all levels of the organization.
Ability to manage competing demands and organize work.
Ability to work effectively as a team and independently.

Preferences:

Master's Degree in business or social science.
Work experience with higher education.
Experience working on ERP projects.
Experience with organizational development.
Experience with change management.
Experience with Salesforce.

Additional Information: This position does not provide sponsorship for Visas.

Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances to attend meetings around campus.

Best Consideration Date: 12/09/2019 or open until filled.

EOE/AA