Director of Accessibility Resources

SUNY Oswego   Oswego, NY   Full-time     Management
Posted on April 2, 2024
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Director of Accessibility Resources


Description of Department: The Office of Accessibility Resources (OAR) advocates for full accessibility and inclusion for students with disabilities within the SUNY Oswego community. OAR offers a range of services and resources to help students succeed in college and empower them to maximize their abilities to thrive in today's global community. Situated within the Division of Student Affairs (DSA), OAR accomplishes its work in partnership with departments and committees across all of the University's divisions.


The Director is responsible for the development and implementation of department policies, strategic planning, mission, and vision development, setting performance expectations and standards, and providing training for full time professional, administrative, graduate student, and student staff members.


The Office of Accessibility Resources at the State University of New York at Oswego invites applications to fill a full time Director of Accessibility Resources.


Posting Date: March 14, 2024


Review Date: Review of applications will begin immediately and will continue until the position is filled.


Compensation: $80,000 commensurate with experience plus full New York State benefits package.


Benefit Information: The State University of New York provides an excellent benefit package. for more information.


Date of Appointment: As soon as possible


Description of Responsibilities: Reporting to the Assistant Vice President for Student Affairs/Dean of Students (AVPSA/DOS), the Director is responsible for strategic and visionary leadership and the day-to-day management of the Office of Accessibility Resources (OAR). This position oversees a comprehensive program to support students with disabilities and ensure that they receive the services needed to facilitate success and well-being at SUNY Oswego. The Director serves on the Division of Student Affairs Leadership Team and is appointed by the AVPSA/DOS to serve on Divisional and Institutional committees as appropriate. The Director works collaboratively with campus partners, faculty, staff and students to provide a culture of inclusion and equal opportunity for students with disabilities aligned with the mission of the University and the Division of Student Affairs. The Director will be a visionary, creative thinker, eager to lead and work collaboratively with a dynamic team committed to strengthening and maintaining a culture of access, holistic well-being, and belonging.


  • Serve as a member of the Division of Student Affairs Leadership Team and work to align the goals, priorities, and learning outcomes of the Office of Accessibility Resources with the mission, vision, values, and student learning outcomes of the Division and Institutional priorities.
  • Provide oversight of policies, procedures and processes to ensure daily operations, programs and services are efficient, equitable, inclusive and conducive to student development.
  • Provide leadership for and oversee all administrative functions of the Office of Accessibility Resources including budget, strategic planning and goal setting, technology, and facilities.
  • Strategically advance the unit through benchmarking and organizational development based on the needs of current students, institutional growth and effective models of accessibility.
  • Supervise, train, and evaluate two Assistant Directors and one Administrative Staff member, and indirectly supervise additional student staff including Graduate Assistants to ensure all staff have access to tools and information on ADA laws, guidelines, policies, and procedures, as well as actively participate in opportunities for professional growth and development.
  • Prepare annual reports related to college accessibility related trends, resource utilization, assessment, unmet needs, and emergent issues.
  • Oversee coordination and direct implementation of accommodations and support services to students with disabilities.
  • Determine eligibility for accommodations and the necessity and type of reasonable accommodations for students with physical, cognitive, psychological, psychiatric, and learning disabilities.
  • Process housing accommodation requests; track and collect relevant documentation; confer regularly with Residence Life and Housing.
  • Provide administrative oversight of the student information database (AIM) to document student participation, accommodations, and progress; a confidential secure database and filing system with documentation related to accommodations and services; and the creation of appropriate accommodations documents for students to distribute to faculty.
  • Effectively work with students with a variety of disabilities, employing a socially-just and student-centered approach.
  • Serves as a point person for students and their family members on questions or concerns regarding accessibility services and/or decisions made regarding accommodations. Engage students (often with parents included) in the "interactive process" to have a clarifying dialogue to assess condition, manner and duration of disability.
  • Provide appropriate referrals to college resources, including Advisement Center, Office of Learning Services, Counseling Services and Health Services.
  • Monitor and coordinate accommodation resource compliance activities that identify trends, potential areas of compliance, vulnerabilities, and risk.
  • Maintain responsibility for technical consultation and expertise working closely with college personnel and Counsel as needed to identify and clarify legal mandates that support college departments, programs, policies, and activities, to ensure equal access to students.
  • Provide leadership and oversight of the implementation and administration of policies and procedures to promote compliance with federal and state equal opportunity laws, regulations and rules relating to equal access as they pertain to students.
  • Support the Vice President, Dean of Students, and Chief Diversity and Inclusion Officer in meeting external compliance mandates related to the Americans with Disabilities Act, Sections 503 and 504 of the Rehabilitation Act of 1973 and other federal and state laws and regulations pertaining to persons with disabilities.
  • Provide expert consultation, information, resources, and training workshops to faculty and staff about supporting students with disabilities.
  • Present at Admissions Open Houses, New Student Orientation, and other events to provide information about Accessibility Services to new and prospective students and their families.
  • Maintain effective partnerships with key departments to develop policies and procedures pertaining to students with disabilities including, Residence Life and Housing, Facilities, academic deans and associate deans, faculty, Counseling Services, Health Services, Campus Technology Services, Accessibility Fellows, Office of the Dean of Students, Office of Learning Services, and the Registrar's Office.
  • Lead division-wide committees and participate in division-wide and campus-wide committees. Serve on Committees as assigned and elected.
  • Support diversity and inclusion efforts on campus through committee membership, outreach, and policy development.
  • Participate in professional development and growth opportunities in order to maintain current knowledge of higher education law, state and federal law, student development and student learning research, theory and practice that best serve the needs of students.
  • Other duties as assigned.


SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.




Required Qualifications:


  • Master's degree in higher education administration, counseling, college student personnel or a related field
  • Minimum of 5 years of experience in student affairs, accessibility resources or related field


Preferred Qualifications:


  • Thorough knowledge of all broad categories of disabilities (learning, mobility, visual, hearing, medical, psychiatric) and the reasonable accommodations that apply
  • Supervisory and budgetary experience
  • Ability to communicate and work effectively within a diverse community
  • Outstanding interpersonal and community relation's skills, and the ability to establish and maintain collaborative and effective working relationships with students, staff, faculty, and administration
  • Excellent analytical and written communication and presentation skills
  • Demonstrated management/administrative skills (for policy and program development and evaluation responsibilities)
  • Extensive knowledge of higher education, student affairs philosophy, best practices, and the policies and procedures of a higher education institution
  • Knowledge of emerging trends and needs in the student population
  • Demonstrated experience working with and advocating for ethnically and culturally diverse student populations
  • Ability to analyze problems and develop creative solutions to complex issues
  • Demonstrated skills in effective employee development and performance management, and the ability to analyze and assess training/development needs
  • Effective team building and collaboration skills
  • Ability to interface with internal and external constituents with diplomacy and tact
  • Ability to make administrative procedural decisions and use independent judgment to plan, prioritize, and organize a diversified workload with attention to detail
  • Ability to take initiative for projects and development of services
  • Advanced and contemporary knowledge of federal and legal issues and court precedents relevant to higher education, student affairs, and employment standards such as ADA, FERPA, Fair Housing, Clery, and Title IX
  • Proficient knowledge of Section 504 of the Rehabilitation Act of 1973 and the ADA Amendments Act of 2008 (ADAAA)
  • Proficiency with assistive technology software and devices
  • A record of accomplishment as a student advocate and a champion for student success
  • Active participation in national professional associations and scholarly activities


At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's


As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)


Additional Information:


Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please to see our full non-discrimination policy.


In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.


Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing


For Campus Safety information, please to see the Annual Security and Fire Report (Clery).


SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. for further policy details, including education and cessation resources.


Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at


Search Chair:


Gabriel Marshall at


Visa sponsorship is not available for this position


Application Instructions:


To Apply Submit:


  • Cover letter addressing qualifications
  • A separate statement describing your commitment to diversity, equity, and inclusion in your professional experience or personal life or community engagement
  • Resume
  • Contact information for three professional references, including at least one reference from a current or previous manager/supervisor

electronically by clicking on the APPLY NOW button.


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