Manager, College Access and FAFSA Outreach Initiatives

North Carolina State Education Assistance Authority   Raleigh, NC   Full-time     Education
Posted on September 9, 2022
Apply Now

Manager, College Access and FAFSA Outreach Initiatives

About the Opportunity
The Manager, College Access and FAFSA Outreach Initiatives will serve as a member of the Grants, Training and Outreach division staff, reporting to the Associate Director for Outreach. The primary purpose of this position is to coordinate and conduct outreach efforts of the State Education Assistance Authority that are designed to assist students and families by promoting FAFSA completion, and an understanding of how to pay for college; and offering activities designed to increase the college-going rate in North Carolina, with special emphasis on serving adult learners. The position will be responsible for program administration, including but not limited to Finish the FAFSA; organization of FAFSA Day logistics, as well as managing and presenting programs designed to increase awareness of the availability of student financial aid, and to promote completion of the FAFSA; and, for managing SEAA outreach communications.

This position may be eligible for a hybrid or remote work arrangement, consistent with System Office policy. The North Carolina State Education Assistance Authority (NCSEAA) employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. 

About the North Carolina State Education Assistance Authority
NCSEAA, an agency of the State of North Carolina, is authorized by the General Assembly to plan, finance and administer postsecondary student financial assistance programs of a statewide or inter-institutional nature. It serves students attending public and private two- and four-year colleges and universities in North Carolina. The Guaranty Agency and Repayment Services Division provides default aversion assistance to borrowers, reviews and processes lender claims, initiates collection activities, and resolves outstanding balances of borrowers with defaulted educational loan debts under the Federal Family Educational Loan Program (FFELP) and loans under various State of North Carolina educational loan programs. The division also administers the servicing and collection of loans in the State's various forgivable loan programs and oversees the State's centralized Residency Determination Service. 

About the Team
The Grants, Training and Outreach Division administers over 30 aid programs awarding over $350 million to approximately 150,000 K12 and college students each year. The Division also conducts FAFSA outreach programs to educate and assist North Carolina students and families with paying for college and offers training programs for financial aid professionals and school counselors. 

Minimum Education, Experience, and Skills
Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Competencies

  • Strong commitment to and knowledge of college access services, FAFSA completion, and student financial aid.
  • Experience organizing and implementing new programs.
  • Experience presenting to groups, both virtually and in person.
  • Commitment to quality and innovation.
  • Excellent written and oral communication skills.

Preferred Education, Experience, and Skills
Minimum of bachelor's degree; master's or other advanced degree preferred. A minimum of 2 years (5 years preferred) of college access experience in the areas of college admissions, financial aid, or high school counseling services with a focus on FAFSA completion.

Please apply online at

  • Classification: Public Comm Specialist
  • Position Competency Level: Journey
  • Position Number: 20044590
  • Employment Type: SHRA
  • Appointment Type: Permanent
  • Full-Time/Part-Time: Full-Time
  • Recruitment Salary Range: $49,487 – $60,483
  • Salary Grade Equivalent: GN10
  • Location: Raleigh, NC USA

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.