IT AUTOMATION AND MONITORING ENGINEER

City of New York FIRE DEPARTMENT

Job Posting Notice

Civil Service Title: IT AUTOMATION AND MONITORING ENGINEER
Job ID: 574725
Title Code No: 95712
Salary: $75,000.00-$140,000.00
Title Classification: Non-Competitive
Frequency: ANNUAL
Business Title:   Salesforce Solution Architect
Work Location:  9 Metrotech Center, Brooklyn NY
Division/Work Unit: Bureau of Technology Development and System
Number of Positions: 1

Job Description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time highly technical Salesforce Solution Architect in the Bureau of Technology and Systems Development to support/develop applications hosted on the Salesforce platform, and to make recommendations and implement best practices for Salesforce development, management, and administration. Reporting directly to the Director, Application Development, the successful candidate will: Maintain the platform, and be an expert in the Salesforce platform API, management tools, and capabilities. Use this knowledge to plan, write, and test code to meet the requirements of tasks assigned, based on the technical specification for the task provided. Work with the platform technologies and languages, HTML, and Javascript to customize the platform's prototype solutions to build fully functioning sites on desktop, tablet, and mobile devices. Use object-oriented techniques to create reusable, easy to maintain code. All code must conform to platform-specific & industry best practice code standards and perform well under load. This will include design, development, configuration, maintenance, and support. Special Working Conditions: May be required to work shifts including nights, Saturdays, Sundays, and holidays

Minimum Qualification Requirements

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or 2. Eight years of satisfactory full- time experience related to IT automation engineering, monitoring engineering, management of infrastructure; 3. Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills

• The candidate should have experience with: .Net and C#, JSON, SOAP AJAX, REST, HTML5, ReactJS, as well as relational database experience with oracle, SQL Server.
• Experience serving as a system administrator in Salesforce
• Experience in Apex programming, lightning (aura framework and LWC), Java scripts, APIs development and
• A demonstrated track record of performing Salesforce administrative tasks including creating custom objects, fields, workflow and validation rules, page layouts, list views, reports, dashboards, email templates and Lightning app pages.
• Experience administering the Service and Sales Clouds in a work
• Experience using Salesforce Data Loader, Import Wizard and
• Ability to complete tasks on tight deadlines with minimal
• Ability to read, write and edit Salesforce object query language (SOQL)
• Expert of software development life-cycle involving com implementations.
• Expert of SDLC processes and tools, Iterative Design & Prototyping (Agile).
• Must have experience preparing technical specifications, detailed design documents and developing test

Additional Information

We offer great benefits and programs!

Health Benefits at no or low cost with an array of health plans
Defined Pension Plans
401(k) and 457(k) Retirement Savings Programs
Dental and Vision Coverage
Prescription Drug Program
Flexible Spending Program
Paid Holidays and Generous Annual Leave
Training and Professional Development
Opportunity for Scholarship
College Savings Program
Commuter Benefits
Employee Assistance Programs
Workplace Wellness Programs
Student Loan Forgiveness
Municipal Credit Union

*Appointments are subject to Office of Management and Budget (OMB) approval.

Residency Requirement

New York City Residency is not required for this position

To Apply

NON-CITY EMPLOYEES/EXTERNAL CANDIDATES PLEASE GO TO https://a127-jobs.nyc.gov/

CITY EMPLOYEES MUST APPLY VIA EMPLOYEE SELF SERVICE https://a127-ess.nyc.gov/

Public Svc Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

Posting Date: 3/24/23
Post Until: 4/24/23

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.