jobs

Executive Slot Host

Delta Downs Racetrack Casino Hotel
Vinton, LA Full-time
Posted on November 14, 2019
Become a part of something big. Begin a career with Boyd Gaming. At Delta Downs Racetrack Casino Hotel, you’ll be part of an exciting, fast-paced industry, work with a diverse, enthusiastic group of team members, and help ensure our VIP guests enjoy exceptional experiences each and every visit. If you value developing and maintaining relationships and have exceptional customer service skills, we’d like to hear from you. Apply today at BoydCareers.com. Job Functions: • Build strong relationships with new and existing premium guests to communicate property events, promotions and amenities, resulting in increased gaming and related revenue. • Monitor guests’ trips, level of play and provide accommodations when needed. • Communicate cross-property events throughout the Boyd brand. • Remain up to date with competitor events and incentives. • Utilize computer systems to analyze guest history and profitability to company. • Anticipate needs and communicate necessary information to guests by phone or in person. • Prepare for and greet guests as they arrive. • Resolve guests issues in a timely and equitable manner. • Be available for all special events. • Maintain presence throughout the casino floor to greet and promote positive guests relations. • Ensure the safety and protection of our guests’ confidential information. • Observe and follow all corporate and property policies and procedures. • Promote a positive image of the property and Boyd Gaming through Boyd Style. • Other duties as assigned.